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Privacy Policy

Last updated November 8, 2026

Haul It NJ (“we,” “us”) provides photo-quoted curbside junk removal in North Jersey. This policy explains what we collect when you use our website and how we use it.

Information we collect

  • Photos of the items you want removed.
  • Your pickup address and mobile phone number.
  • Pickup day and time window, and the quote and order details we create for you.
  • Payment details, which are entered into Stripe. We never see or store your full card number.
  • Basic technical data such as your browser type and IP address, used to keep the service running and secure.

How we use it

  • To estimate the size and price of your load and give you a quote.
  • To schedule, dispatch, and complete your pickup, including sharing job details with the crew doing the work.
  • To hold and later charge your card, and to handle refunds or disputes.
  • To contact you about your pickup by call or text.
  • To prevent fraud and improve the service.

We do not sell your personal information.

Service providers

We use trusted providers to run the service. They only receive what they need to do their job:

  • Stripe for payment processing.
  • Supabase for secure data and photo storage.
  • Google Gemini to analyze your photos and estimate the load.
  • Mapbox for address search and suggestions.
  • Resend to send our internal dispatch emails.
  • Local hauling partners who perform the pickup.

Photos

Photos are stored privately and used to quote and carry out your pickup. They are sent to our AI provider to estimate the load. Please avoid including people, faces, or documents with personal information in your photos.

Retention and security

We keep order and photo records for as long as needed to provide the service, meet legal and accounting obligations, and resolve disputes. We use encryption in transit and restricted access to protect your data, but no system is perfectly secure.

Your choices

You can ask us to access, correct, or delete your information by emailing dispatch@haulitnj.com. We may need to keep some records where the law requires it. Reply STOP to any text to stop receiving texts.

Children

Our service is not directed to anyone under 18, and we do not knowingly collect their information.

Changes

We may update this policy. The date at the top shows when it last changed.

Contact

Questions? Email dispatch@haulitnj.com.